Thank you for your interest in our online shop. Protecting your privacy is very important to us. Below we inform you in detail about the handling of your data.
Access data and hosting
You can visit our website without providing any personal information. Each time a website is called up, the web server only automatically saves a so-called server log file, which e.g. contains the name of the requested file, your IP address, the date and time of access, the amount of data transferred and the requesting provider (access data) and documents the access.
These access data are evaluated exclusively for the purpose of ensuring trouble-free operation of the site and improving our offer. This serves to safeguard our legitimate interests, which predominate in the context of a balance of interests, in a correct presentation of our offer. All access data will be deleted no later than seven days after the end of your visit to the site.
Third party hosting services
As part of processing on our behalf, a third party provider provides us with the hosting and presentation of the website. This serves to safeguard our legitimate interests, which predominate in the context of a balance of interests, in a correct presentation of our offer. All data collected as part of the use of this website or in the forms provided in the online shop as described below are processed on its servers. Processing on other servers only takes place within the scope explained here.
This service provider is located within a country of the European Union or the European Economic Area.
Data collection and use for contract processing and when opening a customer account
We collect personal data if you voluntarily provide it to us as part of your order, when you contact us (e.g. via the contact form or email) or when you open a customer account. Mandatory fields are marked as such, because in these cases we need the data to process the contract or to process your contact or open the customer account and you cannot complete the order and / or the account opening without their information or cannot send the contact . Which data is collected can be seen from the respective input forms. We use the data you provide to process the contract and process your inquiries. After completion of the contract or deletion of your customer account, your data will be restricted for further processing and deleted after the tax and commercial retention periods, unless you have expressly consented to further use of your data or we reserve the right to use the data beyond that is permitted by law and about which we inform you in this declaration. Your customer account can be deleted at any time and either by sending a message to the contact option described below or using a function provided in the customer account.
To fulfill the contract, we pass on your data to the shipping company commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods. Depending on which payment service provider you select in the ordering process, we will forward the payment data collected for this to the credit institution commissioned with the payment and, if applicable, the payment service provider commissioned by us or the selected payment service provider to process payments. Some of the selected payment service providers also collect this data themselves if you create an account there. In this case, you must log in to the payment service provider with your access data during the ordering process. In this respect, the data protection declaration of the respective payment service provider applies.
Data transfer to shipping service providers
If you have given us your express consent to this during or after your order, we will pass your email address on to the selected shipping service provider so that it can contact you prior to delivery for the purpose of delivery notification or coordination.
The consent can be revoked at any time by sending a message to the contact option described below or directly to the shipping service provider at the contact address listed below. After revocation, we will delete the data you have provided for this, unless you have expressly consented to further use of your data or we reserve the right to use the data beyond that, which is permitted by law and about which we inform you in this declaration.
DHL Paket GmbH
Use of data in payment processing
If you choose the payment method "purchase on account" of the PayPal service "BillSAFE" (www.billsafe.de), you will be asked in the ordering process to transmit the data required for processing the payment and an identity and credit check to PayPal to consent. If you give your consent, this data will be transmitted to PayPal. For the purpose of its own identity and credit check, PayPal or partner companies commissioned by PayPal transmit data to credit reporting agencies and receive information from them and, if applicable, creditworthiness information on the basis of mathematical-statistical methods, the calculation of which includes address data, among other things. Detailed information on this and the credit agencies used can be found in PayPal's data protection information.
The information received about the statistical probability of a payment default is used by Paypal for a balanced decision on the establishment, implementation or termination of the contractual relationship.
You can withdraw your consent to PayPal at any time. However, PayPal may still be entitled to process, use and transmit your personal data if this is necessary for contractual payment processing or is legally required or is ordered by a court or an authority.
Cookies and web analytics
In order to make the visit to our website attractive and to enable the use of certain functions, to display suitable products or for market research, we use so-called cookies on various pages. This serves to protect our legitimate interests in an optimized presentation of our offer, which predominate in the context of a balancing of interests. Cookies are small text files that are automatically saved on your device. Some of the cookies we use are deleted after the end of the browser session, i.e. after you close your browser (so-called session cookies). Other cookies remain on your device and enable us to recognize your browser the next time you visit (persistent cookies). The duration of the storage can be found in the overview in the cookie settings of your web browser. You can set your browser so that you are informed about the setting of cookies and decide individually whether to accept them or to exclude the acceptance of cookies for certain cases or in general. Each browser differs in the way it manages the cookie settings. This is described in the help menu of each browser, which explains how you can change your cookie settings. You can find these for the respective browser under the following links:
Internet Explorer ™: https://windows.microsoft.com/de-DE/windows-vista/Block-or-allow-cookies
Safari ™: https://support.apple.com
Chrome ™: https://support.google.com/chrome/answer/95647?hl=de
Firefox ™ https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen
Opera ™: https://help.opera.com/de/latest/web-preferences/
If cookies are not accepted, the functionality of our website may be restricted.
Use of Google (Universal) Analytics for web analysis:
For website analysis, this website uses Google (Universal) Analytics, a web analytics service provided by Google LLC (www.google.de). This serves to protect our legitimate interests in an optimized presentation of our offer, which predominate in the context of a balancing of interests. Google (Universal) Analytics uses methods that enable an analysis of your use of the website, such as cookies. The automatically collected information about your use of this website is usually transferred to a Google server in the USA and stored there. By activating IP anonymization on this website, the IP address will be shortened before transmission within the member states of the European Union or in other contracting states of the Agreement on the European Economic Area. The full IP address is only transferred to a Google server in the USA and abbreviated there in exceptional cases. The anonymized IP address transmitted by your browser as part of Google Analytics is generally not merged with other Google data.
Google LLC is headquartered in the USA and is certified under the EU-US Privacy Shield. A current certificate can be viewed here. As a result of this agreement between the USA and the European Commission, the latter has determined an appropriate level of data protection for companies certified under the Privacy Shield.
Use of Alexa Metrics for web analysis:
For website analysis, this website uses Alexa Metrics, a web analysis service from Alexa Internet, Inc. (www.alexa.com). This serves to protect our legitimate interests in an optimized presentation of our offer, which predominate in the context of a balancing of interests. Alexa Metrics uses methods that enable an analysis of your use of the website, such as cookies, in which data on the browser, operating system, referring websites, visiting times and other information about the use of our website are stored using pseudonymized user profiles. The pseudonymized user profiles are not merged with other, personal data about the bearer of the pseudonym. Alexa Metrics is a service of Alexa Internet, Inc., 37 Graham St., San Francisco 94111, California, USA.
You can prevent cookies from being saved by making a setting in your browser and additionally prevent a complete analysis by Alexa Metrics by opting out for the future by changing the settings at https://www.alexa.com/settings / Follow optout. The provider's data protection declaration can be found at https://www.alexa.com/help/privacy.
Social networks and social media plug-ins
Online presence on social networks
We operate online presences on various platforms and social networks (e.g. Facebook, Twitter, Instagram and Google+) to communicate with interested parties and our customers active there, to get in touch and to inform them about our services. If you access one of our online presences on one of these platforms, the respective data protection regulations and terms and conditions of the respective operator apply.
If you contact us or make a contribution on one of our online presences, your details for processing and answering the request - if necessary - will be stored in a CRM system (Customer Relationship Management System).
If there is no statutory archiving period and storage is no longer necessary, we will delete requests after two years.
Use of social plugins from Facebook, Twitter using the "2-click solution"
So-called social plugins (“plugins”) from social networks are used on our website. In order to increase the protection of your data when visiting our website, the plugins are integrated into the page using a so-called “2-click solution”. This integration ensures that when you visit a page on our website that contains such plugins, no connection is yet established with the servers of the respective social network. Only when you activate the plugins will your browser establish a direct connection to the servers of the respective social network.
The content of the respective plugin is then transmitted directly to your browser by the associated provider and integrated into the page. By integrating the plugins, the providers receive the information that your browser has called up the corresponding page of our website, even if you do not have a profile with the relevant provider or are not currently logged in. This information (including your IP address) is transmitted from your browser directly to a server of the respective provider (possibly to the USA) and stored there. If you interact with the plugins, for example by pressing the "Like" or the "Share" button, the corresponding information is also transmitted directly to a server of the provider and stored there. The information is also published on the social network and displayed there to your contacts.
The purpose and scope of the data collection and the further processing and use of the data by the provider as well as a contact option and your rights and setting options to protect your privacy can be found in the data protection information of the provider:
Youtube video plugins
Third-party content is included on this website. This content is provided by Google LLC ("Provider"). YouTube is operated by Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA ("Google").
If you contact us (for example via our contact form, by e-mail, by phone or via social networks such as Facebook, Twitter, Instagram or Google+), your details for processing and answering the contact request will be saved - if necessary.
If there is no statutory archiving period and storage is no longer necessary, we will delete requests after two years.
Contact options and your rights
They have the right to free information about the data we have stored about you and, if necessary, the right to correction, restriction of processing, data portability or deletion of this data.
If you have any questions about the collection, processing or use of your personal data, information, correction, blocking or deletion of data as well as revocation of consent or objection to a specific use of data, please contact our support or use the contact details in our imprint.
You also have the right to lodge a complaint with the responsible data protection supervisory authority.
Right to object
Insofar as we process personal data as explained above in order to safeguard our legitimate interests, which outweigh our interests, you can object to this processing with effect for the future. If the processing takes place for the purposes of direct marketing, you can exercise this right at any time as described above. If the processing takes place for other purposes, you have a right to object only if there are reasons that arise from your particular situation.
After exercising your right to object, we will no longer process your personal data for these purposes, unless we can demonstrate compelling legitimate grounds for the processing that outweigh your interests, rights and freedoms, or if the processing of the assertion, exercise or defense of Serves legal claims.
This does not apply if the processing is done for direct marketing purposes. Then we will no longer process your personal data for this purpose.